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Courier companies and Australia Post experience delays around Christmas and New Years due to public holidays and increased volume. To ensure your Christmas presents arrive in time, we recommend ordering as soon as possible and choosing Express Shipping at the checkout. Below is a guide we have developed with our carriers for delivery cutoffs, based on courier information and past performance.
Metro areas (excluding WA, NT and TAS) and South East Queensland
Standard Shipping - Midday on Thursday December 18th.
Express Shipping - Midday on Monday December 22nd
WA, NT, TAS, Regional and Remote areas
Standard Shipping - Morning on Monday December 15th.
Express Shipping - Midday on Friday December 19th.
New Zealand
Standard Shipping - Midday on Thursday December 11th.
Express Shipping - Midday on Monday December 15th.
Please note: orders placed after these dates may still arrive in time for Christmas, however to avoid disappointment we strongly advise placing your order prior to the above dates. Note that some heavy items, e.g. Wahoo KICKRs, can only be sent Standard Shipping.
Our Brisbane store is open for click and collect until 5pm on Wednesday, December 24th.
We are open over Christmas and New Years with standard trading hours of Monday to Saturday 8am to 5pm, excluding public holidays.
In particular, we are CLOSED:
You can buy at Wildfire Sports with complete confidence that any unwanted Christmas presents can be returned under our 90 day returns policy. Please understand that we may take up to 3 working days to respond to return requests over Christmas and early January due to an increase in return requests and public holidays. The full details on our returns policy are here.
Giving a gift and not sure if they'll love it? Please make sure not to turn on electronic items, and to leave all products in original condition with packaging until you're certain they don't want to return it.
We also offer a Try 2 Anything program, perfect for buying presents like shoes or packs, where it's hard to be sure of the recipient's size! See our Try 2 Anything page for more details.
We wish all of our customers a wonderful break and joyous times with family and friends!
