Website Terms of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • We reserve the right to correct any pricing errors, typographical errors, inaccuracies or omissions that may inadvertently occur. If your order is affected by any errors, inaccuracies or omissions, we will contact you to offer alternative options, after which we may cancel and refund your order in full. We reserve the right to cancel and refund orders at our discretion which would breach agreements with our suppliers (for example, sending certain products overseas) or which we suspect to be fraudulent.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

All shipping and delivery timeframes are outlined in our Shipping and Delivery Policy. We provide this information to assist you in choosing the best delivery option for you, however please note that all timeframes are estimates only and we cannot be held liable for delays once your order has left our warehouse.

In addition to any rights you have under Australian Consumer Law, Wildfire Sports & Trek offers 90 day returns for change of mind. You have the option of an exchange, store credit or a refund (less a small handling fee, any shipping paid and service items). Please see our Returns & Refunds Policy for more details.

We endeavour to ensure an enjoyable and safe workplace for our staff. We reserve the right to refund or refuse service to any customer (instore or online) who engages in activities that involve harassing, bullying, repeatedly arguing or discriminating against our staff including via phone and/or electronic communication.