Specifications

Brand : AfterShokz

Model # : Trekz-Aero

Headphone Type : Wireless

Headphone Type : Bone Conduction

Battery : Rechargeable

Water Resistance : Water Resistant IPX7+

Weight : 26g

Battery Life : 8 hours

Standby Life : 10 days

Charge Time : 2 hours

Connectivity : Bluetooth 5.0

Wireless Range : 10m

Frequency : 20Hz ~ 20KHz

Sensitivity : 105 ± 3dB

Microphone : 38dB ± 3dB

The AfterShokz AEROPEX are ultralight wireless headphones built for sports and athletic activities that use bone conduction technology to deliver music directly through your cheekbones, leaving your ears totally free to hear ambient sounds for situational awareness.

Upgraded from the Trekz Air:

  • 8 hour battery life - up 2 whole hours!
  • PremiumPitch2.0+ - delivers deeper bass and louder volume
  • IP67 rating - waterproof rather than water-resistant, with a moisture detection alert for safe charging and easy upkeep
  • Re-angled transducers - significantly reduce vibration and enhance sound quality
  • Bluetooth 5.0 connectivity - for even more reliable connectivity
  • Reduced weight - down 4 grams (a significant decrease in headphones)

The AEROPEX also features:

  • Multipoint pairing - allows you to be connected to two devices at the same time (for example, a laptop and a mobile phone) and seamlessly transition from one to the other
  • LeakSlayer technology - significantly reduces sound leakage from your headphones
  • Dual noise-cancelling microphones - exclude surrounding noise and enhance your speech on calls
  • Audrey Says - a welcoming voice that guides you through pairing, playing, talking and battery life
  • EQ Presets - to boost bass and reduce vibration on the go
  • Multi-function button - placed on the left transducer for easy control of your music and calls
  • OpenFit titanium frame - flexible, stable and portable.

Not sure how to wear Aftershokz? Check out how here!

 

IN THE BOX

  • Aftershokz AEROPEX Wireless Headphones with Mic
  • USB charge cable
  • Carry pouch
  • Ear plugs

 

Please note we are unable to ship AfterShokz outside of Australia and New Zealand.

Please also note that this product is not a hearing aid.

Specifications

Brand : AfterShokz

Model # : Trekz-Aero

Headphone Type : Wireless

Headphone Type : Bone Conduction

Battery : Rechargeable

Water Resistance : Water Resistant IPX7+

Weight : 26g

Battery Life : 8 hours

Standby Life : 10 days

Charge Time : 2 hours

Connectivity : Bluetooth 5.0

Wireless Range : 10m

Frequency : 20Hz ~ 20KHz

Sensitivity : 105 ± 3dB

Microphone : 38dB ± 3dB

COVID-19 UPDATE: The recent increase in online order volumes, border closures, decrease in available air cargo space and social distancing requirements within sorting facilities are causing delays with all carriers. This should not affect your delivery beyond taking a few extra days than you might expect at other times. Rest assured that all our staff and couriers are working hard to make sure you receive your purchases as soon as possible.

Free shipping on orders over $80 to Australia & NZ*
Shipping on small orders (under $80) only $9.95
Express shipping to Australia & NZ only $15

We ship with: Australia Post Logo Aramex Logo Couriers Please Logo

Shipping Options

Standard Shipping (AU/NZ) – FREE on orders over $80 and $9.95 on orders under $80. In stock orders are dispatched within 1 business day. Delivery times in the table below.

Select ‘Standard Shipping – Auspost Only’ if you would prefer your parcel is sent with Auspost. Otherwise it will be shipped with any of our available carriers. Auspost Only shipping is not available on some very heavy/bulky orders.

Express Shipping (AU/NZ) – Need it faster? Express Shipping is available for $15. Express Shipping is not available on heavy/bulky orders. In stock orders placed before midday on business days are usually dispatched same day (otherwise within 1 business day). Delivery times in the table below.

Click and Collect – Shop online and collect in our Milton, Brisbane store, free for all orders. Orders for in stock products are usually ready within 2 hours (during opening hours). Click here for address and opening hours.

International Shipping – Due to long delays on International Shipping, we are not currently shipping outside of Australia/New Zealand.

Tracking: All our parcels are sent with tracking. You will receive a dispatch notification with tracking details via email once your parcel has been dispatched.

We can ship to a PO Box, PO Box Plus or Parcel Locker address (some exclusions apply for certain heavy or high value items). We may contact you via email for an alternative delivery address if your order is not able to be shipped to your supplied address for any reason.

Authority to Leave: By default, we send parcels with ‘Signature Required’. By indicating that a signature is not required in the checkout, you authorise the delivery driver to leave your parcel unattended at your shipping address and you take full responsibility for the parcel once it is scanned as delivered. We are unable to pursue any claims for lost items once the parcel is scanned as delivered.

Preorder items: The expected date displayed on the product page and in the cart is when we expect more stock to arrive in our warehouse. These items will be dispatched immediately once they arrive at our warehouse. If the date changes, we will let you know as soon as possible. Please note preorder dates are often subject to change by the brands. We do our best to get orders to customers ASAP but the exact release date is beyond our control.


Delivery Times (once dispatched)

Please also refer to our COVID-19 announcement RE shipping delays at the top of this page.

 Your location

Standard Shipping

Express Shipping

Brisbane/SEQ 1 - 2 business days Next business day
 Other Australian Metropolitan areas Metro NSW/VIC/ACT/SA: 2 - 5 business days
Metro Perth: 4 - 7 business days
1 - 2 business days within Express Post Network
Australian Regional/Rural areas QLD Regional: 2 - 3 business days
NSW/VIC/SA Regional: 3 - 7 business days
NT/WA Regional: 7 - 10 business days
1 - 3 business days faster than Standard Shipping
New Zealand 3 - 7 business days 2 - 5 business days

 

Heavy products (bike trainers/large packs/etc.) may take an additional 3-5 business days delivery. Some very heavy products are not available for shipping outside Australia.

Order Changes/Redirects: Please contact us immediately if you wish to cancel or change your order as we are unable to modify or cancel orders after they have been dispatched. If you require any address changes, re-directions or re-deliveries, you will need to organise this directly with the delivery company handling your parcel (listed in your dispatch notification). Please note we strongly advise against redirections as they can add significant delays, and we are unable to pursue claims for parcels lost or delayed once redirected by customers.

Lost Parcels: If you have not received your parcel within the estimated delivery time and you are worried that the parcel is missing or significantly delayed, please contact the courier for an update (contact details are available on the tracking page). If you cannot reach them or require further assistance, please contact us and we will help resolve the issue or submit an enquiry with the carrier on your behalf. Please note we must be contacted within 10 business days of the estimated delivery date to submit an enquiry.

Returned Parcels: Packages which are returned to us because they are rejected, unclaimed, or unabled to be delivered, can be reshipped for a $9.95 reshipping fee (for domestic parcels, international reshipping fees may vary) or we can provide a refund less a $19.95 administration fee ($24.95 for international parcels).

Customs Fees: Shipments sent to countries other than Australia are sold exclusive of GST (Australian VAT) and may be subject to import duties and taxes, which are levied once a shipment reaches your country. Please note we are legally required to declare the full value of the goods (not including shipping charges) on all packages shipped internationally. We cannot inaccurately describe the contents, claim a lower value or mark as a gift. Please do not ask or expect us to do any of the above. For details of Customs charges please consult your own Customs authorities for the latest rates.
Packages which are returned to us as a result of the recipient's refusal to pay import duties and/or taxes are not eligible for a refund; we are only able to issue a store credit less any postage costs and returned parcel fees that we have incurred.

24 Month Limited Manufacturer Warranty.

CHANGE OF MIND RETURNS

If your item was purchased in error, or you've simply changed your mind, Wildfire Sports & Trek offers a number of returns options. Just contact us within 90 days of your order by filling out the form here. We will endeavour to respond to your request within 2 business days with instructions for returning your item or a request for further information if required.

The item must be returned in original, re-saleable condition with all packaging intact. The item must be securely packed to ensure it is received back with us in original and re-saleable condition. Please include your original invoice and the email correspondence authorising your return.

We will send to your email address a Auspost prepaid return label which can be used at any post office. The item must be returned within 14 days of the label being sent to you.

Free return postage only applies to customers in Australia or New Zealand using our provided Auspost labels; we will NOT refund any postage fees you have paid yourself. Items under $80 are not eligible for free return postage. Fair Use Policy applies*.

Items which cannot be returned for change of mind:

  • Items not in original, re-saleable condition or without provided tags/packaging.
  • Shoes which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return if this is the case)
  • Due to privacy laws and warranty continuity, returns of electronics will not be accepted if the device has been turned on.
  • In-ear headphones, undergarments and masks may not be returned once the packaging is opened for hygiene reasons.
  • Swimwear (including wetsuits) must not be altered or worn in any way other than tried on over underwear.
  • Due to food and safety law, the following products cannot be returned once they leave the store, even if in original packaging: certain food items and ANY climbing/safety gear (including helmets, carabiners, climbing harnesses, ropes, etc. Does NOT include climbing shoes or dog harnesses.). Please bear this in mind before you make your purchase. This does not affect your statutory rights. 
  • Hydration products, e.g. bladders or bottles, which have been filled with water or other liquids.
  • Books, unless misprinted.
  • Any products marked as 'Final Clearance'.
  • Any custom, personalised or bulk order products, or Special Orders over $800.
  • Any free items provided with your order are eligible to be replaced only if faulty on arrival, they are not eligible for change of mind returns or regular warranties.
  • Gift Vouchers or payments for services.

Our returns policies in this regard are to ensure that all our customers are assured of new and unused products with full warranties available.

*Fair Use Policy:

Free return postage is currently capped at two returns per customer per year and one exchange per order. If you wish to return again after exceeding this limit, the products must be returned at your expense.

 

Exchanges:

  • We offer a free first exchange (orders over $80) for a different size/colour/product to the full value of items you have ordered. Depending on the value and weight of exchanged items, shipping fees may apply for international exchanges.
  • If after this you wish to exchange your item for a second or subsequent time, you will be required to return the product at your cost. Items already exchanged are not eligible for a change of mind refund, and may only be returned for a store credit (see paragraph on Store Credits below for details).
  • You may use our ‘Try 2 Anything’ option on your exchange if applicable, however the usual $3 fee will need to be paid before the order is sent out to you.

Store Credits:

  • We are happy to offer a store credit to the full value of the items returned, which can be used in store or on our website within 12 months of issue. This will be applied to your Wildfire account once we receive and process the returned items.
  • Where you have paid an additional shipping fee on top of the item price (e.g. Express or Standard Shipping, Try Two Sizes/Try 2 Anything fee), this amount is unable to be refunded or credited. We are not able to refund or credit any money you pay to third parties related to the order (for example customs fees).

Refunds:

  • Should you elect not to receive a store credit but prefer a refund, a fee of $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
  • Where you have paid an additional shipping fee on top of the item price (e.g. Express or Standard Shipping, Try Two Sizes/Try 2 Anything fee), this amount is unable to be refunded or credited. We are not able to refund or credit any money you pay to third parties related to the order (for example customs fees).
  • Refunds can only be processed to the same funding source (credit card/bank account/PayPal account/etc.) from which you originally paid.

In-store Returns:

  • If you return your items in person to our store, you may choose to receive an exchange, store credit or refund as per the policies above, without any administration fee.
  • Where you have paid an additional shipping fee on top of the item price (e.g. Express Shipping, Try Two Sizes/Try 2 Anything fee), this amount is unable to be refunded or credited.
  • Refunds can only be processed to the same funding source (credit card/bank account/PayPal account/etc.) from which you originally paid. Please bring the same card you used to make payment and the original EFTPOS receipt if you require a refund for an EFTPOS payment.
  • Please note that in most cases, the return can be processed on the spot, but there may be a delay of up to 2 business days if a refund of an online payment or assessment of the returned item is required.



 

WARRANTIES

If you believe that your product has arrived faulty or developed a fault within the warranty period, simply fill out the form here. We will endeavour to contact you within 2 business days to talk you through the process of the warranty claim.

If you contact us about the fault within 90 days of receiving the item, we will send you a pre-paid return label for returning the faulty item. This is only eligible for Australian and New Zealand customers and only with our provided Auspost labels; we will NOT refund any postage fees if you send products without our prepaid labels. 

Depending on the manufacturer, nature of fault and time of year, warranty claims can take 1-4 weeks to resolve. We will advise you at the time the fastest way to process your warranty.

If the item returned is found not to be faulty, we will charge a reshipping fee of $9.95 to return the product to you. To avoid this, please follow all troubleshooting we send you and read the product manual carefully before posting. Many problems with electronics can be resolved via our email support without need for return.

Any free items included in your order are eligible to be replaced only if faulty on arrival, they are not eligible for change of mind returns or regular warranties.


 

 

 

MISPICKS OR MISSING ITEMS

Should your order be missing an item, or you have received an incorrect item, please email us immediately at enquiries@wildfiresports.com.au so we may rectify (at no cost to yourself). For mispicks, we generally recommend including a photo of the item incorrectly received, showing the barcode in particular, as well as a photo of the paper invoice received.

 

I WANT TO CANCEL OR CHANGE MY ORDER

Orders placed with Wildfire Sports & Trek are processed in a matter of hours so that you can get your items as soon as possible. Please contact us immediately if you wish to cancel or change your order. Once an order has been dispatched it is then subject to the change of mind returns policy (see above).

 

UNCLAIMED PACKAGES

Packages which are returned to us because they are unclaimed, or due to an incorrect address, can be reshipped for a $9.95 reshipping fee (for domestic parcels, international reshipping fees may vary) or we can provide a refund less a $19.95 administration fee ($24.95 for international parcels).

If Click & Collect orders are not collected after 2 weeks from order date, we will contact you via email or phone (if provided) at least twice. If not collected after 45 days from original order date, we are unable to continue holding your items.

 

Effective Date: 06/10/2021 (updated to clarify that dog harnesses are eligible for change of mind returns)

Staff Review - Dana

These work as my all-terrain headphones. With very little movement once on, they are amazing for running. Since they don't block your ears, I can wear them out cycling or jogging without having to worry about missing out on anything around me. They're comfortable and lightweight, and I find I can wear them for a full day without any discomfort.

Staff Review - Danae

This is the best thing I've ever bought from Wildfire. I wear them pretty much all day every day. I have major trouble with earphones / earbuds when running (they would always hurt or fall out), so these are a blessing for runs, hikes and walks. Plus, I like being able to hear someone call me over at work so I'm not totally zoned out!

Staff Review - Shaun

Great open ear bone conduction design gives safety in so many sports where situation awareness is mandatory. They weigh so little that they don't even bounce. I love using them rock climbing knowing they won't move an inch.

Mark
28 December 2020

Age: Over 60

Priority: Durability

Quality Sound

, 28 December 2020

Very comfortable headphones with great sound. Quality sound and can still hear what is going on around you. Recharge efficiently .

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Sandy
6 December 2020

Activity: Gardening

Age: 46-60

Priority: Features

Handsdown these are the best headphones for Safety

, 6 December 2020

I bought these mainly because I dislike having things in or on my ears that block out normal sound. These are perfect, I feel safe when I am walking that I can still hear approaching traffic. When I am working in the office I still hear conversations and my name being called, it also allows me to answer my phone easily when clients call for assistance without having to access my phone. Great product, I look forward to seeing how they last. everyone I have shown them to is blown away by them, had no idea they existed, looks like more sales coming for you........

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James
10 June 2020

Activity: Cycling

Age: 36-45

Priority: Durability

Surprising sound & great quality

, 10 June 2020

I wasn't sure quite what to expect with these for sound quality, but I was impressed. Sound is natural, if a little lighter on bass than an in-ear option. If you want more bass, ear-plugs in (supplied) improve that dramatically. My reason for getting these however was commuting. I want to be able to hear the background noise & cars, whilst also listening to music or a podcast on the ride. For this, they are unparalleled. Sound is clear, and you can hear everything around you. They're comfortable (57cm helmet size for me) and sit still when you're bouncing about, I've even taken them mountain biking. Battery is great, lasts far longer than any of my previous headphones. They work OK for Hands-free, just not while moving as the wind noise is too much on the microphone. A little soft on the microphone otherwise, but intelligible. The only downside is that they only pair with one device at a time. Not much of a problem, but I was using them for computer & phone hands-free for a while & had to keep switching. Probably not really their intended use though :D. Durability is very good. They're tough, water resistant and no bits fall off with heavy use (like my Bose Soundsports). I have had one issue with something coming loose inside the headphone one side, causing a bit of a rattle, but they kept working. Warranty replacement was super easy & quick with great assistance from Wildfire and very fast turnaround from Aftershokz, so I can hardly complain about that.

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Loreta
18 February 2020

Activity: walking / running / general use

Comfortable and Great Sound

, 18 February 2020

I was initially a bit concerned that the sound quality might be compromised and unsure as to how comfortable they would fit on a small females head but I needed not to worry as they are so very comfortable and the sound quality is great. What I was most impressed by was the quality of service I received and the speed of delivery.

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Lee Davis
10 September 2019

Activity: Running/Cycling

Age: 46-60

Priority: Features

Best sports headphones bar none

, 10 September 2019

Absolutely fantastic. Cycled for 6 hours today and then ran for an hour tonight and they performed fantastically well and only used about 60% battery. There is some noise over 35kph, but perfect otherwise. I have been through so many headphones, but these are also waterproof which appeals given Brisbane’s sweaty summers.

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