Specifications

Brand : AfterShokz

Model # : trekz

Headphone Type : Bone Conduction

Headphone Type : Wireless

Battery : Rechargeable

Water Resistance : Water Resistant IPX4+

Weight : 36g

Battery Life : 6 hours (play time) | 10 days (standby)

Charge Time : 2 hours

Connectivity : Bluetooth 4.1

Wireless Range : 10m

Frequency : 20Hz ~ 20kHz

Sensitivity : 100 ± 3dB

Microphone : -40dB ± 3dB

The AfterShokz Trekz Titanium are wireless headphones built for sports and athletic activities that use bone conduction technology to deliver music directly through your cheekbones, leaving your ears totally free to hear ambient sounds for situational awareness.

The Trekz Titanium features:

  • 6+ hours battery life - of music and calls, with a 10 day standby life
  • Multipoint pairing - allows you to be connected to two devices at the same time (for example, a laptop and a mobile phone) and seamlessly transition from one to the other
  • PremiumPitch+ - a premium audio experience with a wide dynamic range and rich bass
  • LeakSlayer technology - significantly reduces sound leakage from your headphones
  • Dual noise-cancelling microphones - exclude surrounding noise and enhance your speech on calls
  • Audrey Says - a welcoming voice that guides you through pairing, playing, talking and battery life
  • EQ Presets - to boost bass and reduce vibration on the go
  • Multi-function button - placed on the left transducer for easy control of your music and calls
  • OpenFit titanium frame - flexible, stable and portable
  • IP55 certification - repels sweat, dust and moisture.

Not sure how to wear Aftershokz? Check out how here!

 

IN THE BOX

  • Trekz Titanium Wireless Headphones with Dual Mic
  • Micro-USB charge cable
  • Breathable carry pouch

 

Please note we are unable to ship AfterShokz outside of Australia and New Zealand.

Please also note that this product is not a hearing aid.

Specifications

Brand : AfterShokz

Model # : trekz

Headphone Type : Bone Conduction

Headphone Type : Wireless

Battery : Rechargeable

Water Resistance : Water Resistant IPX4+

Weight : 36g

Battery Life : 6 hours (play time) | 10 days (standby)

Charge Time : 2 hours

Connectivity : Bluetooth 4.1

Wireless Range : 10m

Frequency : 20Hz ~ 20kHz

Sensitivity : 100 ± 3dB

Microphone : -40dB ± 3dB

COVID-19 UPDATE: The recent increase in online order volumes, border closures, decrease in available air cargo space and social distancing requirements within sorting facilities are causing delays with all carriers. This should not affect your delivery beyond taking a few extra days than you might expect at other times. Rest assured that all our staff and couriers are working hard to make sure you receive your purchases as soon as possible.

Free shipping on orders over $80 to Australia & NZ*
Shipping on small orders (under $80) only $7.95
Express shipping to Australia & NZ only $12

We ship with: Australia Post Logo Aramex Logo Couriers Please Logo

Shipping Options

Standard Shipping (AU/NZ) – FREE on orders over $80 and $7.95 on orders under $80. In stock orders are dispatched within 1 business day. Delivery times in the table below.

Select ‘Standard Shipping – Auspost Only’ if you would prefer your parcel is sent with Auspost. Otherwise it will be shipped with any of our available carriers. Auspost Only shipping is not available on some very heavy/bulky orders.

Express Shipping (AU/NZ) – Need it faster? Express Shipping is available for $12. Express Shipping is not available on heavy/bulky orders. In stock orders placed before midday on business days are usually dispatched same day (otherwise within 1 business day). Delivery times in the table below.

Click and Collect – Shop online and collect in our Milton, Brisbane store, free for all orders. Orders for in stock products are usually ready within 2 hours (during opening hours). Click here for address and opening hours.

International Shipping – Due to long delays on International Shipping, we are not currently shipping outside of Australia/New Zealand.

Tracking: All our parcels are sent with tracking. You will receive a dispatch notification with tracking details via email once your parcel has been dispatched.

We can ship to a PO Box or Parcel Locker address (some exclusions apply for certain heavy or high value items). We may contact you via email for an alternative delivery address if your order is not able to be shipped to your supplied address for any reason.

Authority to Leave: By default, we send parcels with ‘Signature Required’. By unticking Signature Required in the checkout, you authorise the delivery driver to leave your parcel unattended at your shipping address and you take full responsibility for the parcel once it is scanned as delivered. We are unable to pursue any claims for lost items once the parcel is scanned as delivered.

Preorder items: The expected date displayed on the product page and in the cart is when we expect more stock to arrive in our warehouse. These items will be dispatched immediately once they arrive at our warehouse. If the date changes, we will let you know as soon as possible. Please note preorder dates are often subject to change by the brands. We do our best to get orders to customers ASAP but the exact release date is beyond our control.


Delivery Times (once dispatched)

Please also refer to our COVID-19 announcement RE shipping delays at the top of this page.

 Your location

Standard Shipping

Express Shipping

Brisbane/SEQ 1 - 2 business days Next business day
 Other Australian Metropolitan areas Metro NSW/VIC/ACT/SA: 2 - 5 business days
Metro Perth: 4 - 7 business days
1 - 2 business days within Express Post Network
Australian Regional/Rural areas QLD Regional: 2 - 3 business days
NSW/VIC/SA Regional: 3 - 7 business days
NT/WA Regional: 7 - 10 business days
1 - 3 business days faster than Standard Shipping
New Zealand 3 - 7 business days 2 - 5 business days

 

Heavy products (bike trainers/large packs/etc.) may take an additional 3-5 business days delivery. Some very heavy products are not available for shipping outside Australia.

Order Changes/Redirects: Please contact us immediately if you wish to cancel or change your order as we are unable to modify or cancel orders after they have been dispatched. If you require any address changes, re-directions or re-deliveries, you will need to organise this directly with the delivery company handling your parcel (listed in your dispatch notification). Please note we strongly advise against redirections as they can add significant delays, and we are unable to pursue claims for parcels lost or delayed once redirected by customers.

Lost Parcels: If you have not received your parcel within the estimated delivery time and you are worried that the parcel is missing or significantly delayed, please contact the courier for an update (contact details are available on the tracking page). If you cannot reach them or require further assistance, please contact us and we will help resolve the issue or submit an enquiry with the carrier on your behalf. Please note we must be contacted within 10 business days of the estimated delivery date to submit an enquiry.

Returned Parcels: Packages which are returned to us because they are unclaimed, or due to an incorrect address, can be reshipped for a $9.95 reshipping fee (for domestic parcels, international reshipping fees may vary) or we can provide a refund less a $19.95 administration fee ($24.95 for international parcels).

Customs Fees: Shipments sent to countries other than Australia are sold exclusive of GST (Australian VAT) and may be subject to import duties and taxes, which are levied once a shipment reaches your country. Please note we are legally required to declare the full value of the goods (not including shipping charges) on all packages shipped internationally. We cannot inaccurately describe the contents, claim a lower value or mark as a gift. Please do not ask or expect us to do any of the above. For details of Customs charges please consult your own Customs authorities for the latest rates.
Packages which are returned to us as a result of the recipient's refusal to pay import duties and/or taxes are not eligible for a refund; we are only able to issue a store credit less any postage costs and returned parcel fees that we have incurred.

24 Month Limited Manufacturer Warranty.

CHANGE OF MIND RETURNS

If your item was purchased in error, or you've simply changed your mind, Wildfire Sports & Trek offers a number of returns options. Just contact us within 90 days of your order by filling out the form here. We will endeavour to respond to your request within 2 business days with instructions for returning your item or a request for further information if required.

The item must be returned in original, re-saleable condition with all packaging intact. The item must be securely packed to ensure it is received back with us in original and re-saleable condition. Please include your original invoice and the email correspondence authorising your return.

We will send to your email address a Auspost prepaid return label which can be used at any post office. The item must be returned within 14 days of the label being sent to you.

Free return postage only applies to customers in Australia or New Zealand using our provided Auspost labels; we will NOT refund any postage fees you have paid yourself. Items under $80 are not eligible for free return postage. Fair Use Policy applies*.

Items which cannot be returned for change of mind:

  • Items not in original, re-saleable condition or without provided tags/packaging.
  • Shoes which have been worn outside or on a marking surface (please note it is immediately obvious when shoes have been worn outside and we will not be able to accept a return if this is the case)
  • Due to privacy laws and warranty continuity, returns of electronics will not be accepted if the device has been turned on.
  • In-ear headphones, undergarments and masks may not be returned once the packaging is opened for hygiene reasons.
  • Swimwear (including wetsuits) must not be altered or worn in any way other than tried on over underwear.
  • Due to food and safety law, the following products cannot be returned once they leave the store, even if in original packaging: certain food items and ANY climbing/safety gear (including helmets, carabiners, harnesses, ropes, etc. Does NOT include climbing shoes.). Please bear this in mind before you make your purchase. This does not affect your statutory rights. 
  • Hydration products, e.g. bladders or bottles, which have been filled with water or other liquids.
  • Books, unless misprinted.
  • Any products marked as 'Final Clearance'.
  • Any custom, personalised or bulk order products, or Special Orders over $800.
  • Any free items provided with your order are eligible to be replaced only if faulty on arrival, they are not eligible for change of mind returns or regular warranties.
  • Gift Vouchers or payments for services.

Our returns policies in this regard are to ensure that all our customers are assured of new and unused products with full warranties available.

*Fair Use Policy:

Free return postage is currently capped at two returns per customer per year and one exchange per order. If you wish to return again after exceeding this limit, the products must be returned at your expense.

 

Exchanges:

  • We offer a free first exchange (orders over $80) for a different size/colour/product to the full value of items you have ordered. Depending on the value and weight of exchanged items, shipping fees may apply for international exchanges.
  • If after this you wish to exchange your item for a second or subsequent time, you will be required to return the product at your cost. Items already exchanged are not eligible for a change of mind refund, and may only be returned for a store credit (see paragraph on Store Credits below for details).
  • You may use our ‘Try 2 Anything’ option on your exchange if applicable, however the usual $3 fee will need to be paid before the order is sent out to you.

Store Credits:

  • We are happy to offer a store credit to the full value of the items returned, which can be used in store or on our website within 12 months of issue. This will be applied to your Wildfire account once we receive and process the returned items.
  • Where you have paid an additional shipping fee on top of the item price (e.g. Express or Standard Shipping, Try Two Sizes/Try 2 Anything fee), this amount is unable to be refunded or credited. We are not able to refund or credit any money you pay to third parties related to the order (for example customs fees).

Refunds:

  • Should you elect not to receive a store credit but prefer a refund, a fee of $19.95 to cover our costs of original and return shipping, bank fees, and re-shelving the item applies. This will be deducted from the refund provided.
  • Where you have paid an additional shipping fee on top of the item price (e.g. Express or Standard Shipping, Try Two Sizes/Try 2 Anything fee), this amount is unable to be refunded or credited. We are not able to refund or credit any money you pay to third parties related to the order (for example customs fees).
  • Refunds can only be processed to the same funding source (credit card/bank account/PayPal account/etc.) from which you originally paid.

In-store Returns:

  • If you return your items in person to our store, you may choose to receive an exchange, store credit or refund as per the policies above, without any administration fee.
  • Where you have paid an additional shipping fee on top of the item price (e.g. Express Shipping, Try Two Sizes/Try 2 Anything fee), this amount is unable to be refunded or credited.
  • Refunds can only be processed to the same funding source (credit card/bank account/PayPal account/etc.) from which you originally paid. Please bring the same card you used to make payment and the original EFTPOS receipt if you require a refund for an EFTPOS payment.
  • Please note that in most cases, the return can be processed on the spot, but there may be a delay of up to 2 business days if a refund of an online payment or assessment of the returned item is required.



 

WARRANTIES

If you believe that your product has arrived faulty or developed a fault within the warranty period, simply fill out the form here. We will endeavour to contact you within 2 business days to talk you through the process of the warranty claim.

If you contact us about the fault within 90 days of receiving the item, we will send you a pre-paid return label for returning the faulty item. This is only eligible for Australian and New Zealand customers and only with our provided Auspost labels; we will NOT refund any postage fees if you send products without our prepaid labels. 

Depending on the manufacturer, nature of fault and time of year, warranty claims can take 1-4 weeks to resolve. We will advise you at the time the fastest way to process your warranty.

If the item returned is found not to be faulty, we will charge a reshipping fee of $9.95 to return the product to you. To avoid this, please follow all troubleshooting we send you and read the product manual carefully before posting. Many problems with electronics can be resolved via our email support without need for return.

Any free items included in your order are eligible to be replaced only if faulty on arrival, they are not eligible for change of mind returns or regular warranties.


 

 

 

MISPICKS OR MISSING ITEMS

Should your order be missing an item, or you have received an incorrect item, please email us immediately at enquiries@wildfiresports.com.au so we may rectify (at no cost to yourself). For mispicks, we generally recommend including a photo of the item incorrectly received, showing the barcode in particular, as well as a photo of the paper invoice received.

 

I WANT TO CANCEL OR CHANGE MY ORDER

Orders placed with Wildfire Sports & Trek are processed in a matter of hours so that you can get your items as soon as possible. Please contact us immediately if you wish to cancel or change your order. Once an order has been dispatched it is then subject to the change of mind returns policy (see above).

 

UNCLAIMED PACKAGES

Packages which are returned to us because they are unclaimed, or due to an incorrect address, can be reshipped for a $9.95 reshipping fee (for domestic parcels, international reshipping fees may vary) or we can provide a refund less a $19.95 administration fee ($24.95 for international parcels).

If Click & Collect orders are not collected after 2 weeks from order date, we will contact you via email or phone (if provided) at least twice. If not collected after 45 days from original order date, we are unable to continue holding your items.

 

Effective Date: 17/07/2020 (updated to include Final Clearance products)

Staff Review - Genia

Age: 25-35

Activity: Running, Cycling, Travel

So Cool

The first time I wore my Trekz Titanium headphones, I thought they must have been broken and the music was coming from my phone... I could hear music perfectly well but also hear everything around me as I cycled through traffic! It was such a strange sensation, but so cool! I've seen paragliding instructors in South Africa, cyclists in Canada, and runners here in Brisbane wearing them, and every one has said they love them! These also work well for listening to audiobooks and podcasts, and are a relatively affordable and good quality alternative to the other Aftershokz headphones.

Geoff
13 July 2020

Activity: Running

Age: Over 60

Priority: Comfort

Wireless bone conduction headphones

, 13 July 2020

Great product for many activities.

  • Quality:
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Hamish
22 November 2019

Activity: Running

Age: 36-45

Priority: Comfort

Excellent and comfortable for activity

, 22 November 2019

I always have trouble with wireless ear-buds fitting my ears and don't want bulky on-ear headphones while running and in the gym. These titanium aftershokz fit comfortably on my head for a 10km run, provide enough volume to listen to podcasts and music, and allow me to wear sunglasses as well. There is some difficulty with hearing if running by a busy road and a truck passes you, but the comfort with wearing them, and strength of bluetooth connection make up for this. You wont get a full immersive sound experience with these compared to on ear/over ear headphones, but they do a fantastic job of letting you listen in comfort while exercising.

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John
17 July 2019

Activity: Running/cycling

Age: 46-60

Priority: Comfort

Running - bought as gift for my wife

, 17 July 2019

I have a pair but bought these for my wife as she pinches mine all the time. Bone conduction allows outside sounds to also be heard easily. Safety factor.

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Barry
2 April 2019

Activity: cycling

Age: Over 60

Priority: Features

Amazing

, 2 April 2019

Someone told me about the Trekz bone conduction headphones and although they sounded too good to be true I decided the possible benefits outweighed the risk, so I purchased a set. I am so glad I did they are perfect for cycling and other people I have spoken to are now in the process of buying this type of device too. I purchased on line but live local, so will be calling in to checkout other products soon. Cheers Barry

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P
1 February 2019

Activity: running

Age: 46-60

Priority: Weight

Excellent bluetooth wireless headphones

, 1 February 2019

it was a toss up between these and the next model up - but from what I can gather if the quality of your phone calls isn't important then these do the job just fine. I love them. (who wants to talk on the phone when out running?). Used them to get thru a very long run. Wonderful!

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Lillyanne
22 November 2018

Activity: Everything! Every day

Age: Under 25

Priority: Features

An amazing product! Highly recommended!

, 22 November 2018

This product is amazing! I was blown away when I put them on the first time. I get stressed when i cant hear whats going in around me and was stuck on a mono headset for a long time. Now I can hear everything and songs in surround sound! The birds are chirping in the trees in the backyard and I'm on the couch listening to Bullet For My Vallentine and can hear it all perfectly! Nearly made me cry with the impact these will have on my life!

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Lorraine
9 July 2018

Activity: Cycling/walking

Great wireless headphones

, 9 July 2018

Comfortable and durable and makes listening to music or books much easier if you can also hear other sounds, whether on the bike or simply at home. Worth buying.

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M
15 June 2018

Activity: Running / hiking

Outstanding

, 15 June 2018

I have run for 30+ years without headphones, finding the loss of situational awareness off-putting and very dangerous. I had used this technology at work and thought it was worth a go... I was not disappointed, these headphones are the Bomb! After getting used to the 'loose' fit at the back of the neck, they are comfortable and very stable. The sound quality and volume are good enough, and your SA remains excellent to no change when wearing the headphones. From cyclist approaching from the rear at light speed, dogs or kangaroos bounding out of the bush or just interacting with other humans you pass - these headphones are great. Phone function is excellent. My only fault so far is a small ticking in the left 'earbud' that I can hear at low volume. If I could improve the product, it would be better waterproof qualities. Overall excellent product.

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Rob
19 February 2018

Activity: Running/Cycling

Age: 25-35

Priority: Price

These are the goods

, 19 February 2018

So based on some reviews I decided to purchase these. Value for money they stack up with the goods. I can listen to music or take a call well bumble through a call thats cause of my fitness not the product. I can hear someone running behind me typically the police chasing me or a car trying to run me over again typically the individuals in blue. The product can get a touch jumpy whilst out if you use your phone, simple soloution set and forget. I've sweated well more typrical downpoured on them and they still work. Well for the $$$$ dont take my word for it buy them yourself.

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Roger
30 January 2018

Activity: gym

Age: 46-60

Priority: Design Quality/Appearance

Recommend.

, 30 January 2018

Nice bit of kit. Lightweight but feels well made. I like to be able to hear whilst also having the music on.

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Harry
4 January 2018

Activity: Cycling

Age: Over 60

Aftershokz

, 4 January 2018

I bought the Aftershokz as an alternative to in ear buds. It's quite a different listening experience to in ear buds as you can still detect normal sounds as well as what's playing. Personally I like them for cycling, being able to hear approaching traffic is essential for staying safe.

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Astrid
2 December 2017

Activity: Running

Age: 46-60

Priority: Comfort

The best headphone EVER!!!

, 2 December 2017

Having struggled for years with headphones that claim to be suitable for running, i.e. sweat resistance, lightweight, comfortable fit, etc., etc. and having always found the headsets lacking, I believe I've now found the perfect set. These headphones fit comfortably around the ears and sit in front of the ear canal, on the cheekbone. Initially I was somewhat sceptic about the technique used, but the sound quality is excellent, whilst still being able to hear ambient sounds. Not only that, the placement of the earphones also ensures sweat does not drip into the ears. Can't extol the virtues of these headphones enough. All that will be left to be proven is that they themselves are in fact sweat resistant enough to allow for continued use without short circuiting. Overall for now: I love this headset!!!

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Campbell
17 November 2017

Activity: Every day use

Age: Over 60

The best I have ever used

, 17 November 2017

Most comfortable with great reception I use mine 12 hours a day

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Chris
2 November 2017

Age: Over 60

Priority: Design Quality/Appearance

Great headphones.

, 2 November 2017

These are amazing headphones, I have trouble wearing buds as they hurt my ears. These aftershocx are great. Good sound good base & comfortable to wear. Highly recommended.

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Kahri
29 May 2017

Love them!

, 29 May 2017

I got these headphones about four months ago now and have worn them running as well as just generally around the house listening to music, I have also used them as a headset for some computer programmes. They work wonderfully, produce great sound, are super comfortable, still allow you to hear what's going on around you and are really simple to pair. The battery life has also been amazing, I went for 30-60 minute runs every day for four days without charging and they were still more than half full of juice. Very impressed!

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Michael Kirk-Williams
30 November 2016

Aftershokz Trekz Titanium Wireless Bone Conduction

, 30 November 2016

The functions work well. easy to use Once you get used to the way they work there good unit The sound quality in the low range is poor

Overall Rating:

Mark Evans
19 October 2016

Trekz Titanium .. are they as strong as I hope?

, 19 October 2016

I purchased a pair of Aftrshokz Trekz Titanium to replace a set of Aftershokx Bluez 2 that had given up on me. As I had already owned a pair of Aftershokz headphones I pretty much knew what I was getting .. or so I thought! The headphones themselves are so much lighter than my old Bluez2 and are extremely comfortable. Pairing with my iPhone was a breeze (as you'd expect from Bluetooth) and the Trekz have the advantage they can be paired with two devices. Another pleasant surprise was the inclusion of a soft case for the Trekz .. I had to order the case for my Bluez2 from the Aftershock UK so getting one in the box was great. Generally the Trekz are a great upgrade over my old Bluez2 and so far have performed without issue.

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Andrew Mellor
24 May 2016

Titanium sounds

, 24 May 2016

The Trekz Titanium headphones are a great product. I have used them while cycling and they work better than I thought they would. Even at speed up to 65kph and in the rain / wind. This product is under sold on what sound it can produce and still allow you to hear the world around you. Also very fast delivery time from wildfire to New Zealand. Thanks.

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Brad Brown
26 April 2016

I've tried the rest...now I have the best!

, 26 April 2016

Simply awesome! Like a second set of ears. Improves productivity as I can make and answer calls, in between listening to music with discreet privacy, yet being fully in touch with my surrounds as they don't block my ears. Easy to use, awesome battery mileage (lasts a full 2 days between charging!), fast to charge and SO strong, with the Titanium band. Brilliant piece of hardware!

Overall Rating:

Russel
14 April 2016

Top product

, 14 April 2016

After 3 weeks of use, I am still impressed with its high quality of, everything, it is a top product, sounds good, feels good, functions well.

Overall Rating:

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